Newhaven plumbers who turn up and finish the job.
Family-run plumbing and heating out of Newhaven. Same-day boiler call-outs, full bathroom installs, and whole-house refurbishments, with one phone number from first ring to final clean-up.

Newhaven base, East Sussex
Boilers, bathrooms, full refurbs
Landlord Gas Safe certificates
Sussex to London and the Isle of Wight
What we do
Plumbing and heating, end to end
From a leaking tap on a Saturday morning to a full bathroom refit. Each card is a service we actually run — nothing padded out.
Old boiler past its best, or a new build needing a fresh system. We size the boiler to the house, pipe it cleanly, and commission it properly.
Annual service keeps the warranty valid and catches the small stuff before winter. Twenty minutes well spent.
Boiler down, cold house. We pick up the phone and get to you. Common parts on the van.
Strip out, first fix, tile, second fix, finish. One team from skip to silicone.
Tanking done right is the whole job. Waterproofed, set the falls to drain, tiled to a finish.
Small spaces need the layout right first time. Tight build, neat finish.
Trays, walk-ins, framed and frameless screens. Pressure tested, sealed, and signed off.
Wet UFH through a renovation, extension, or new build. Loops designed, manifold fitted, flow balanced.
Cold spots, sludge, short cycling — a proper flush clears it. Refilled with fresh inhibitor.
Mains pressure hot water at every tap. Installed and commissioned to G3.
Panels, vertical columns, or bespoke copper. Sized for the room, balanced once fitted.
New build, full renovation, or swapping out a tired gravity system. Designed and commissioned room by room.
Off-grid properties still need heat. Boiler fitted, tank sorted, burner serviced.
Dripping tap, leaking trap, blocked stack, dead radiator valve. Small jobs get the same care as the big ones.
Level-access showers, grab rails, lower thresholds, raised pans. Discreet, sensible, fit for daily use.
Annual gas safety check and certificate. Boiler serviced while we are on site, paperwork the same day.
Strip out, structural changes, first and second fix, finishes. One team, one accountable contact.
About T W Furlong
One team, one phone number, the same standard on every job
T W Furlong Plumbing & Heating is a family-run business based in Newhaven, East Sussex. The work runs from same-day boiler call-outs to full bathroom installs and whole-house refurbishments. One team, one phone number, the same standard on every job.
We are at home with premium fittings (Catchpole & Rye, Hansgrohe, Impey) and equally at home on the standard install that just needs doing right. No distance too far. Keeping it old school: turn up, do the work, leave the site tidy.
Why customers call us back
Six things we get right every visit
Same-day call-outs
When the boiler packs in, we pick up the phone and get to you the same day where we can.
No distance too far
Newhaven base, regular jobs across Sussex, London, Surrey, and the Isle of Wight.
Gas Safe registered
Properly qualified. Certificates issued for landlord properties the same day.
Premium fittings handled
At home with Catchpole & Rye, Hansgrohe, and Impey. Same care on standard fittings.
Clean site every day
Dust sheets down, tools tidy, site swept at the end of every day.
One number, one team
From first ring to final clean-up — no chasing trades, no patchwork accountability.
Service area
Newhaven base. Sussex heartland. Further when needed.
Regular jobs across Brighton and Hove, Saltdean, Lewes, East Chiltington, Hurstpierpoint, and Pevensey. Further afield in Tunbridge Wells, Chiddingfold in Surrey, Bexleyheath and Camberwell in London, and the Isle of Wight. No distance too far.
Around a 30-mile working radius of Newhaven by default. Outside that? Ring the number and we will tell you straight.
FAQ
Straight answers to the questions we get most
Do you cover my area?
Likely yes. Newhaven is the base, and we work regularly across East Sussex, Surrey, London, and the Isle of Wight. Ring the number and we will tell you straight.
My boiler has broken down. Can you come today?
We aim to get to breakdowns the same day, especially through winter. Tell us the make of boiler and the fault when you call, and we will get to you as quick as we can. Common parts are on the van.
How much does a new boiler cost?
It varies. The type of boiler, the flue route, the controls, and the state of the existing pipework all change the number. We quote after a free visit, so the price reflects the actual job, not a guess.
How long does a full bathroom installation take?
Most full refits take two to three weeks. Wet rooms with full tanking and tiling can take a little longer. We give a clear timeline before day one on site and stick to it.
Do you handle landlord Gas Safety Certificates (CP12)?
Yes. Annual gas safety check and certificate for rental properties, plus the boiler service while we are on site. One contact every year, paperwork sorted same day.
Will you make a mess of the house?
We work clean. Dust sheets down, tools tidy, site swept at the end of each day. It is the part of the job customers notice when others do not bother.
Get in touch
Boiler down. Bathroom on the cards. Big project on the horizon.
Call Tom direct, or send a message through the form or our socials. Newhaven base, working anywhere from Sussex to London and across to the Isle of Wight.
07495 566856
